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The joy of friction

Most brands are on a mission to create customer experiences that are as simple and smooth as possible. Yet, argues Wayne Deakin, ECD, EMEA at Huge, sometimes a bit of friction is a good thing The post The joy of friction appeared first on Creative Review....

Sam Wright’s powerful lockdown series celebrates London’s iconic eateries

It’s been an extremely tough year for the UK’s restaurant scene, with recent figures from the Office for National Statistics suggesting that hospitality has been the worst hit industry across the country. As an industry filled with problem solvers, many restaurant owners have been finding creative ways to reach hungry punters at home, but for small and family-owned businesses in...